About SmithBix
SmithBix is a principal-led Salesforce consultancy focused on healthcare, health insurance, public programs, and the operating work required to make implementations stick.
Why SmithBix
SmithBix was created around a simple operating belief: the people making architecture and delivery commitments should remain accountable while those decisions are implemented, tested, launched, and transferred into operations.
That model is especially important in regulated environments, where a technically valid design can still fail because ownership, data, security, quality, adoption, or support were treated as separate workstreams.
Founder
Salesforce and AI delivery leader across healthcare, health plans, public-sector operations, and large transformation programs. Matthew leads delivery structure, governance, adoption, quality, and operational performance.
MBA · PMP · SAFe 6 SPC, active through December 2027 · Lean Six Sigma Black Belt
Founder
Salesforce healthcare and life-sciences product architect with deep health-plan experience across provider lifecycle, quote and enrollment, member service, secure portals, AI-enabled workflows, and hands-on engineering.
OmniStudio · Lightning Web Components · Apex · Agentforce · HIPAA-aware delivery
Josh Smith on LinkedIn →Start with the real decision
